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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - Walker, John
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Walker, John:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - new book

ISBN: 9781849509961

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers. Business Business eBook Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers.

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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - John Walker
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John Walker:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - new book

2010, ISBN: 9781849509961

ID: 145169333

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching Bücher > Fremdsprachige Bücher > Englische Bücher gebundene Ausgabe 01.10.2010, Brill Academic Publishers, .201

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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - John Walker
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John Walker:
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - new book

ISBN: 9781849509961

ID: 9781849509961

John Walker, Hardcover, Series: Innovation and Leadership in English Language Teaching Series, Pub by Brill Academic Publishers, Inc. Books, Education & Teaching~~Administration~~General, Service-Satisfaction-and-Climate~~John-Walker, 999999999, Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching, John Walker, 1849509964, Brill Academic Publishers, Inc., , , , , Brill Academic Publishers, Inc.

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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - Walker, John
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Walker, John:
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - new book

ISBN: 9781849509961

ID: 605328

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers. Business Business eBook, BRILL

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Service, Satisfaction and Climate - Dr. John Walker
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Dr. John Walker:
Service, Satisfaction and Climate - hardcover

2010, ISBN: 9781849509961

ID: 14082862

Hardcover, Buch, [PU: Emerald Group Publishing Limited]

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Details of the book
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching
Author:

Walker, John

Title:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching

ISBN:

9781849509961

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers.

Details of the book - Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching


EAN (ISBN-13): 9781849509961
ISBN (ISBN-10): 1849509964
Hardcover
Publishing year: 2010
Publisher: EMERALD GROUP PUB
271 Pages
Weight: 0,558 kg
Language: eng/Englisch

Book in our database since 05.09.2011 21:28:04
Book found last time on 29.10.2016 08:12:17
ISBN/EAN: 9781849509961

ISBN - alternate spelling:
1-84950-996-4, 978-1-84950-996-1

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