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IT Performance Management - Peter Wiggers
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Peter Wiggers:

IT Performance Management - new book

ISBN: 9781136390807

ID: 9781136390807

IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT.In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT function and the lines of business of an organization. The foundation of the authors` approach is based on the flow of money and related management objectives. However, performance management is primarily based on perceptions. Therefore, this book introduces the IT value perception model. This model describes four separate levels of perception for the business value of IT. If the demand and the supply of IT do not share the same perception level, the balance is lost, which will lead to friction and inefficiency within an organization. This book is not about what is good or what is bad, but rather is about the `what`, the `why` and to a limited extent the `how` of managing the performance of IT. Therefore, the book finishes with a `back-to-business` section in which a self-assessment checklist, a potential growth path and ten next steps are provided. This enables the reader to start applying this book in his every day working environment immediately. IT Performance Management: \* Provides an overview of best practices and available thinking on the subject of IT cost and value\* Describes the subject of IT cost and value related to management issues on IT strategy, portfolio management, service management, architecture and sourcing \* Addresses differing degrees of maturity between IT and the business, illustrated by case studies IT Performance Management: IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT.In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT function and the lines of business of an organization. The foundation of the authors` approach is based on the flow of money and related management objectives. However, performance management is primarily based on perceptions. Therefore, this book introduces the IT value perception model. This model describes four separate levels of perception for the business value of IT. If the demand and the supply of IT do not share the same perception level, the balance is lost, which will lead to friction and inefficiency within an organization. This book is not about what is good or what is bad, but rather is about the `what`, the `why` and to a limited extent the `how` of managing the performance of IT. Therefore, the book finishes with a `back-to-business` section in which a self-assessment checklist, a potential growth path and ten next steps are provided. This enables the reader to start applying this book in his every day working environment immediately. IT Performance Management: \* Provides an overview of best practices and available thinking on the subject of IT cost and value\* Describes the subject of IT cost and value related to management issues on IT strategy, portfolio management, service management, architecture and sourcing \* Addresses differing degrees of maturity between IT and the business, illustrated by case studies, Taylor And Francis

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It Performance Management - Taylor and Francis
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Taylor and Francis:

It Performance Management - new book

2012, ISBN: 9781136390807

ID: 16462606

IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT. In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT. IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT. In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT function and the lines of business of an organization. The foundation of the authors' approach is based on the flow of money and related management objectives. However, performance management is primarily based on perceptions. Therefore, this book introduces the IT value perception model. This model describes four separate levels of perception for the business value of IT. If the demand and the supply of IT do not share the same perception level, the balance is lost, which will lead to friction and inefficiency within an organization. This book is not about what is good or what is bad, but rather is about the 'what', the 'why' and to a limited extent the 'how' of managing the performance of IT. Therefore, the book finishes with a 'back-to-business' section in which a self-assessment checklist, a potential growth path and ten next steps are provided. This enables the reader to start applying this book in his every day working environment immediately. IT Performance Management: * Provides an overview of best practices and available thinking on the subject of IT cost and value* Describes the subject of IT cost and value related to management issues on IT strategy, portfolio management, service management, architecture and sourcing * Addresses differing degrees of maturity between IT and the business, illustrated by case studies eBooks, Computing, It Performance Management~~EBook~~9781136390807~~Peter Wiggers, Henk Kok, Maritha de Boer-de Wit, , It Performance Management, Peter Wiggers, 9781136390807, Taylor and Francis, 06/25/2012, , , , Taylor and Francis

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IT Performance Management - Wiggers,  Peter;de Boer-de Wit, Maritha de Boer-de;Kok, Henk
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Wiggers, Peter;de Boer-de Wit, Maritha de Boer-de;Kok, Henk:
IT Performance Management - new book

ISBN: 9781136390807

ID: 9781136390807

[KW: PDF ,BUSINESS ECONOMICS , GENERAL ,BUSINESS , ECONOMICS , FINANCE ,BUSINESS ECONOMICS MANAGEMENT - GENERAL] <-> <-> PDF ,BUSINESS ECONOMICS , GENERAL ,BUSINESS , ECONOMICS , FINANCE ,BUSINESS ECONOMICS MANAGEMENT - GENERAL

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IT Performance Management - Wiggers,  Peter;de Boer-de Wit, Maritha de Boer-de;Kok, Henk
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Wiggers, Peter;de Boer-de Wit, Maritha de Boer-de;Kok, Henk:
IT Performance Management - new book

ISBN: 9781136390807

ID: 9781136390807

[KW: PDF ,BUSINESS ECONOMICS , GENERAL ,BUSINESS , ECONOMICS , FINANCE ,BUSINESS ECONOMICS MANAGEMENT - GENERAL] PDF ,BUSINESS ECONOMICS , GENERAL ,BUSINESS , ECONOMICS , FINANCE ,BUSINESS ECONOMICS MANAGEMENT - GENERAL

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IT Performance Management - Peter Wiggers;  Maritha de Boer-de Wit;  Henk Kok
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Peter Wiggers; Maritha de Boer-de Wit; Henk Kok:
IT Performance Management - new book

2012, ISBN: 9781136390807

ID: 26256345

eBook Download (PDF), eBooks, [PU: Routledge]

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Details of the book
IT Performance Management
Author:

Wiggers, Peter;de Boer-de Wit, Maritha de Boer-de;Kok, Henk

Title:

IT Performance Management

ISBN:

9781136390807

Details of the book - IT Performance Management


EAN (ISBN-13): 9781136390807
Publishing year: 2012
Publisher: Taylor and Francis

Book in our database since 15.12.2009 02:24:00
Book found last time on 25.06.2016 15:12:15
ISBN/EAN: 9781136390807

ISBN - alternate spelling:
978-1-136-39080-7

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