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TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments - Conant, Douglas R. / Norgaard, Mette
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Conant, Douglas R. / Norgaard, Mette:

TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments - used book

ISBN: 9781118004357

ID: 12041000

Many leaders perceive interruptions in their days as annoying and troublesome. However, the authors see interruptions and other incidental points of contact as opportunities to promote the organization's values, purpose, and agenda. They go further to suggest that the most powerful and long-lasting effects of skilled leadership take place in such informal moments--not in the formal, scripted, and often elaborately staged presentations where leaders attempt to energize and inspire their employees, shareholders, and customers. Doug Conant is known from moving The Campbell Soup Company from "poor to great" by valuing the moment-by-moment contact he had with the people who were capable of restoring greatness to the company. The intersection of the "leader, " the "other(s), " and the "issue" is the TouchPoint. The authors maintain that the four essential components of TouchPoint preparation are (1) the head, (2) the heart, (3) the hands, and (4) touch. One of the most valuable uses of a leader's time is the constant preparation of the leader's cognitive circuitry, emotional maturity, orientation for action, and sensitivity to the wants and needs of others. Reading, researching, reflection, and practice all combine to prepare leaders to make the most of TouchPoints," " no matter how spontaneous and incidental they might be. Instead, leadership can be seen as a sequence of hundreds, even thousands of moments in time--each one packed with potential to help individuals learn, apply, and align their sense of purpose, personal values, and agendas with the corporate sense of purpose, values, and strategic agenda of the organizations they serve. The authenticity of an individual leader and that leader's purpose, values, and agenda are tested, re-tested, and confirmed or compromised during every informal or incidental interaction that takes place between leaders and those they lead. "TouchPoints" speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless lethargy in individuals and entropy in organizations into focused energy--one magical moment at a time. Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments Conant, Douglas R. / Norgaard, Mette, Jossey-Bass

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Touchpoints - John Wiley & Sons Inc
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John Wiley & Sons Inc:

Touchpoints - new book

2011, ISBN: 9781118004357

ID: 10292916

A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy one magical moment at a time. Books, Business, Finance and Law~~Business and Management~~Management & Management Techniques, Touchpoints~~Book~~9781118004357~~Douglas R. Conant, Mette Norgaard, , Touchpoints, Douglas R. Conant, 9781118004357, John Wiley & Sons Inc, 06/03/2011, , , , John Wiley & Sons Inc

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TouchPoints - Conant, Douglas R; Norgaard, Mette
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Conant, Douglas R; Norgaard, Mette:
TouchPoints - hardcover

ISBN: 9781118004357

ID: 68ec1d8e374146301bbb390c3fc0f65b

A fresh, effective, and enduring way to lead--starting with your next interactionMost leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy--one magical moment at a time. Buch / Sozialwissenschaften, Recht & Wirtschaft / Wirtschaft / Management

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TouchPoints - Douglas R. Conant
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Douglas R. Conant:
TouchPoints - hardcover

ISBN: 9781118004357

Hardback, [PU: John Wiley & Sons Inc], A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome., Management: Leadership & Motivation

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TouchPoints - Douglas R Conant
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Douglas R Conant:
TouchPoints - new book

ISBN: 1118004353

ID: 1118004353

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Details of the book
TouchPoints
Author:

Conant, Douglas R.; Norgaard, Mette

Title:

TouchPoints

ISBN:

9781118004357

A fresh, effective, and enduring way to lead--starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy--one magical moment at a time.

Details of the book - TouchPoints


EAN (ISBN-13): 9781118004357
ISBN (ISBN-10): 1118004353
Hardcover
Paperback
Publishing year: 2011
Publisher: Wiley John + Sons
173 Pages
Weight: 0,394 kg
Language: eng/Englisch

Book in our database since 25.07.2007 20:56:29
Book found last time on 05.12.2016 19:43:07
ISBN/EAN: 9781118004357

ISBN - alternate spelling:
1-118-00435-3, 978-1-118-00435-7

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