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The World of Customer Service - Gibson-Odgers, Pattie
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Gibson-Odgers, Pattie:

The World of Customer Service - Paperback

2011, ISBN: 9780840064240

Cengage Learning EMEA, Taschenbuch, Auflage: 3th, 224 Seiten, Publiziert: 2011-07-01T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: YES9136734, 1.04 kg, Recht, Kategorien, Bücher, Prozes… More...

Gut Shipping costs:Gewöhnlich versandfertig in 2 bis 3 Tagen. Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 3.00) ThriftBooks-Chicago USA
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The World of Customer Service - Gibson-Odgers, Pattie
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Gibson-Odgers, Pattie:

The World of Customer Service - Paperback

2011, ISBN: 9780840064240

Cengage Learning EMEA, Taschenbuch, Auflage: 3th, 224 Seiten, Publiziert: 2011-07-01T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: YES9136734, 1.04 kg, Recht, Kategorien, Bücher, Prozes… More...

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Gibson, P: The World of Customer Service - Gibson-Odgers, Pattie
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Gibson-Odgers, Pattie:
Gibson, P: The World of Customer Service - Paperback

2011

ISBN: 9780840064240

Cengage Learning Emea, Taschenbuch, Auflage: 3, 210 Seiten, Publiziert: 2011-07-01T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: YES9136734, 1.04 kg, Recht, Kategorien, Bücher, Prozessm… More...

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Gibson, P: The World of Customer Service - Gibson-Odgers, Pattie
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Gibson-Odgers, Pattie:
Gibson, P: The World of Customer Service - Paperback

2011, ISBN: 9780840064240

Cengage Learning Emea, Taschenbuch, Auflage: 3, 210 Seiten, Publiziert: 2011-07-01T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: YES9136734, 1.04 kg, Recht, Kategorien, Bücher, Prozessm… More...

Shipping costs:Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 3.00)
5
Gibson, P: The World of Customer Service - Gibson-Odgers, Pattie
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Gibson-Odgers, Pattie:
Gibson, P: The World of Customer Service - Paperback

2011, ISBN: 9780840064240

Cengage Learning Emea, Taschenbuch, Auflage: 3, 210 Seiten, Publiziert: 2011-07-01T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: YES9136734, 1.04 kg, Recht, Kategorien, Bücher, Prozessm… More...

Shipping costs:Gewöhnlich versandfertig in 4 bis 5 Tagen. Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 3.00) Book Depository UK (DE)

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Bibliographic data of the best matching book

Details of the book
The World of Customer Service

Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal customers. Readers focus on the strategies most important in customer service today with insights and memorable examples from practicing professionals. Several new chapters highlight how to maximize revenue and customer satisfaction, effectively solve problems and resolve complaints, and better understand the impact and potential of today's social media. Future and practical professionals also gain new insights on establishing their own personal customer service habits for success in all areas of business.

Details of the book - The World of Customer Service


EAN (ISBN-13): 9780840064240
ISBN (ISBN-10): 0840064241
Paperback
Publishing year: 2011
Publisher: Cengage Learning EMEA

Book in our database since 2011-09-20T06:53:05-04:00 (New York)
Detail page last modified on 2023-12-24T23:26:25-05:00 (New York)
ISBN/EAN: 9780840064240

ISBN - alternate spelling:
0-8400-6424-1, 978-0-8400-6424-0
Alternate spelling and related search-keywords:
Book author: gibson
Book title: service, the new world


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9780538727389 Se The World Of Customer Service (Odgers)


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