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Jeffrey Ian Ross, Ph.D. (University of Baltimore, USA):

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Paperback

2006, ISBN: 0749445572

[EAN: 9780749445577], Used, very good, [SC: 2.8], [PU: Taylor & Francis Inc, United States, Somerset], JEFFREY IAN ROSS PH.D. UNIVERSITY OF BALTIMORE USA AMAZE YOUR CUSTOMERS! CREATIVE TI… More...

NOT NEW BOOK. Shipping costs: EUR 2.80 WorldofBooks, Goring-By-Sea, WS, United Kingdom [51947087] [Rating: 5 (of 5)]
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ZANETTI, Daniel:

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Paperback

2006, ISBN: 0749445572

[EAN: 9780749445577], [SC: 2.99], [PU: Kogan Page 01.01.2006], Taschenbuch 160 S. Sehr guter Zustand, ohne Namenseintrag Einband leicht berieben Zustand: 2, sehr gut - gebraucht, Taschenb… More...

Shipping costs: EUR 2.99 Sigrun Wuertele buchgenie_de, Altenburg, Germany [52236346] [Rating: 5 (von 5)]
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Paperback

ISBN: 9780749445577

A R Mowbray, 1950. Some wear, binding sound; good overall. B/w plates.. paperback. Good. Book., A R Mowbray, 1950, 2.5, Paperback. Very Good., 3

GBR, GBR - Shipping costs: EUR 8.25 El Pinarillo Books, World of Books Ltd
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Paperback

ISBN: 9780749445577

Paperback. Acceptable., 2.5, Paperback. Good., 2.5

GBR, GBR - Shipping costs: EUR 8.25 World of Books Ltd, World of Books Ltd
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Paperback

ISBN: 9780749445577

Paperback. Good., 2.5

Shipping costs: EUR 8.19 World of Books Ltd
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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers
Author:
Title:
ISBN:

9780749445577


Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres and many more.

Details of the book - Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers


EAN (ISBN-13): 9780749445577
ISBN (ISBN-10): 0749445572
Paperback
Publishing year: 2006
Publisher: Kogan Page
144 Pages
Weight: 0,231 kg
Language: eng/Englisch

Book in our database since 2007-10-23T14:05:49-04:00 (New York)
Detail page last modified on 2024-01-22T07:55:17-05:00 (New York)
ISBN/EAN: 9780749445577

ISBN - alternate spelling:
0-7494-4557-2, 978-0-7494-4557-7
Alternate spelling and related search-keywords:
Book author: zanetti daniel
Book title: keep, ama, tips, creative, beyond winning, amaz

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