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Lowest price: 13.04 €, highest price: 15.99 €, average price: 15.40 €
Call Centers For Dummies - Real Bergevin
book is out-of-stock
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Real Bergevin:
Call Centers For Dummies - new book

ISBN: 9780470678404

ID: 9780470678404

Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that&apos s transforming today&apos s call center and the location-neutral call center. It also helps readers determine whether it&apos s cost-efficient to outsource operations and looks at the changing role and requirements of agents.The ultimate call center guide, now revised and updatedThe authors have helped over 60 companies improve the efficiency and effectiveness of their call center operationsOffers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businessesWith the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center&apos s bottom line. Call Centers For Dummies: Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that&apos s transforming today&apos s call center and the location-neutral call center. It also helps readers determine whether it&apos s cost-efficient to outsource operations and looks at the changing role and requirements of agents.The ultimate call center guide, now revised and updatedThe authors have helped over 60 companies improve the efficiency and effectiveness of their call center operationsOffers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businessesWith the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center&apos s bottom line. Business & Management Business & Management Special Topics Call Center Spezialthemen Wirtschaft u. Management Wirtschaft u. Management, John Wiley & Sons

New book Rheinberg-Buch.de
Ebook, Englisch, Neuware Shipping costs:Ab 20¤ Versandkostenfrei in Deutschland, Sofort lieferbar, DE. (EUR 0.00)
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(*) Book out-of-stock means that the book is currently not available at any of the associated platforms we search.
Call Centers For Dummies - Real Bergevin; Afshan Kinder; Winston Siegel; Bruce Simpson
book is out-of-stock
(*)
Real Bergevin; Afshan Kinder; Winston Siegel; Bruce Simpson:
Call Centers For Dummies - new book

2010, ISBN: 9780470678404

ID: 25976461

[ED: 2], 2., Auflage, eBook Download (EPUB), eBooks, [PU: John Wiley & Sons]

New book Lehmanns.de
Shipping costs:Download sofort lieferbar, , Versandkostenfrei innerhalb der BRD (EUR 0.00)
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(*) Book out-of-stock means that the book is currently not available at any of the associated platforms we search.
Call Centers For Dummies - Real Bergevin; Afshan Kinder; Winston Siegel; Bruce Simpson
book is out-of-stock
(*)
Real Bergevin; Afshan Kinder; Winston Siegel; Bruce Simpson:
Call Centers For Dummies - new book

2010, ISBN: 9780470678404

ID: 25976461

[ED: 2], 2. Auflage, eBook Download (EPUB), eBooks, [PU: John Wiley & Sons]

New book Lehmanns.de
Shipping costs:Download sofort lieferbar, , Versandkostenfrei innerhalb der BRD (EUR 0.00)
Details...
(*) Book out-of-stock means that the book is currently not available at any of the associated platforms we search.
Call Centers For Dummies - Real Bergevin
book is out-of-stock
(*)
Real Bergevin:
Call Centers For Dummies - new book

ISBN: 9780470678404

ID: 9780470678404

Call Centers For Dummies Call-Centers-For-Dummies~~Real-Bergevin Business>Management>Mgt/Leadership NOOK Book (eBook), Wiley

New book Barnesandnoble.com
new Shipping costs:zzgl. Versandkosten, plus shipping costs
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(*) Book out-of-stock means that the book is currently not available at any of the associated platforms we search.
Call Centers For Dummies - Real Bergevin;  Afshan Kinder;  Winston Siegel;  Bruce Simpson
book is out-of-stock
(*)
Real Bergevin; Afshan Kinder; Winston Siegel; Bruce Simpson:
Call Centers For Dummies - new book

2010, ISBN: 9780470678404

ID: 25976461

[ED: 2], Auflage, eBook Download (EPUB), eBooks, [PU: For Dummies]

New book Lehmanns.de
Shipping costs:Download sofort lieferbar, , Versandkostenfrei innerhalb der BRD (EUR 0.00)
Details...
(*) Book out-of-stock means that the book is currently not available at any of the associated platforms we search.