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Making Customer Satisfaction Happen - McNealy, R.M.
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McNealy, R.M.:

Making Customer Satisfaction Happen - hardcover

1994, ISBN: 9780412589201

Springer, Gebundene Ausgabe, Auflage: 1994, 204 Seiten, Publiziert: 1994-09-30T00:00:01Z, Produktgruppe: Buch, 2.31 kg, Recht, Kategorien, Bücher, Einkauf, Produktion & Logistik, Manageme… More...

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McNealy, R.M.:

Making Customer Satisfaction Happen: A Strategy for Delighting Customers - hardcover

1999, ISBN: 9780412589201

Chapman & Hall, 1999. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy.… More...

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Making Customer Satisfaction Happen - McNealy, R.M.
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McNealy, R.M.:
Making Customer Satisfaction Happen - hardcover

1994

ISBN: 9780412589201

Springer, Gebundene Ausgabe, Auflage: 1994, 204 Seiten, Publiziert: 1994-09-30T00:00:01Z, Produktgruppe: Buch, 2.31 kg, Recht, Kategorien, Bücher, Einkauf, Produktion & Logistik, Manageme… More...

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Making Customer Satisfaction Happen - R.M. McNealy
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R.M. McNealy:
Making Customer Satisfaction Happen - hardcover

ISBN: 9780412589201

This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case st… More...

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Making Customer Satisfaction Happen - McNealy, R. M.
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McNealy, R. M.:
Making Customer Satisfaction Happen - hardcover

1994, ISBN: 0412589206

1994 Gebundene Ausgabe Maschinenbau, Produktion / Planungssystem, mit Schutzumschlag 11, [PU:Springer Netherlands; Springer Netherland]

Shipping costs:Versandkostenfrei innerhalb der BRD. (EUR 0.00) MARZIES.de Buch- und Medienhandel, 14621 Schönwalde-Glien
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Details of the book
Making Customer Satisfaction Happen
Author:
Title:
ISBN:

9780412589201


This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.

Details of the book - Making Customer Satisfaction Happen


EAN (ISBN-13): 9780412589201
ISBN (ISBN-10): 0412589206
Hardcover
Publishing year: 2007
Publisher: Springer
208 Pages
Weight: 0,479 kg
Language: eng/Englisch

Book in our database since 2007-10-10T14:22:54-04:00 (New York)
Detail page last modified on 2022-07-11T04:35:20-04:00 (New York)
ISBN/EAN: 9780412589201

ISBN - alternate spelling:
0-412-58920-6, 978-0-412-58920-1
Alternate spelling and related search-keywords:
Book title: customer satisfaction, this must not happen again

Information from Publisher

Author: R.M. McNealy
Title: Making Customer Satisfaction Happen
Publisher: Springer; Springer Netherland
192 Pages
Publishing year: 1994-09-30
Dordrecht; NL
Language: English
106,99 € (DE)
109,99 € (AT)
118,00 CHF (CH)
Available
XII, 192 p.

BB; Hardcover, Softcover / Technik/Maschinenbau, Fertigungstechnik; Maschinenbau; Verstehen; Mechanical Engineering; Operations Management; Management spezifischer Bereiche; BC

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