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Making Customer Satisfaction Happen - McNealy, R. M.
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McNealy, R. M.:
Making Customer Satisfaction Happen - hardcover

2007, ISBN: 0412589206, Lieferbar binnen 4-6 Wochen Shipping costs:Versandkostenfrei innerhalb der BRD

ID: 9780412589201

Internationaler Buchtitel. In englischer Sprache. Verlag: Springer-Verlag GmbH, HC runder Rücken kaschiert, 208 Seiten, L=235mm, B=155mm, H=16mm, Gew.=479gr, [GR: 16830 - HC/Maschinenbau/Fertigungstechnik], [SW: - Maschinenbau], Gebunden, Klappentext: This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies. This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.

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Making Customer Satisfaction Happen
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Making Customer Satisfaction Happen - new book

ISBN: 9780412589201

ID: 01d0c12e117ab2a0b95c6cfae9d22899

1994, 212 Seiten, Maße: 15,5 x 23,5 cm, Gebunden, Englisch This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies. Buch / Wissenschaft & Technik / Fachbücher Technik, Springer

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Nr. 23841973 Shipping costs:Versandkosten : 0.00 EUR, sofort lieferbar, Lieferung nach DE. (EUR 0.00)
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Making Customer Satisfaction Happen 1st Edition - R M  McNealy
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R M McNealy:
Making Customer Satisfaction Happen 1st Edition - new book

ISBN: 9780412589201

ID: 428277284

NA Customer Service, Customer, Springer

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Details of the book
Making Customer Satisfaction Happen

This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.

Details of the book - Making Customer Satisfaction Happen


EAN (ISBN-13): 9780412589201
ISBN (ISBN-10): 0412589206
Hardcover
Publishing year: 2007
Publisher: Springer-Verlag GmbH
208 Pages
Weight: 0,479 kg
Language: eng/Englisch

Book in our database since 10.10.2007 20:22:54
Book found last time on 05.01.2014 10:56:54
ISBN/EAN: 9780412589201

ISBN - alternate spelling:
0-412-58920-6, 978-0-412-58920-1


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