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The Eternal E-Customer : How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relations by Ray, Bergeron, Bryan Kurzweil - Ray, Bergeron, Bryan Kurzweil
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Ray, Bergeron, Bryan Kurzweil:

The Eternal E-Customer : How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relations by Ray, Bergeron, Bryan Kurzweil - used book

ISBN: 9780071364799

The Eternal E-Customer focuses on getting ebusinesses to the next level of customer loyalty. In the competitive world of ecommerce, the winners know that the key to success is customer ap… More...

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Bryan Bergeron, Ray Kurzweil:

The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships - hardcover

2000, ISBN: 007136479X

[EAN: 9780071364799], Gebraucht, sehr guter Zustand, [SC: 3.43], [PU: McGraw-Hill Inc.,US], The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer… More...

NOT NEW BOOK. Shipping costs: EUR 3.43 AwesomeBooks, Wallingford, United Kingdom [51737811] [Rating: 5 (von 5)]
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Kurzweil, Ray, Bergeron, Bryan:
The Eternal E-Customer : How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relations - First edition

2000

ISBN: 007136479X

Hardcover

[EAN: 9780071364799], Gebraucht, guter Zustand, [SC: 8.9], [PU: McGraw-Hill Education], Former library book; may include library markings. Used book that is in clean, average condition wi… More...

NOT NEW BOOK. Shipping costs: EUR 8.90 Better World Books, Mishawaka, IN, U.S.A. [51315977] [Rating: 5 (von 5)]
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Ray Kurzweil; Bryan Bergeron:
The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - hardcover

2000, ISBN: 9780071364799

McGraw-Hill Trade, 2000. Hardcover. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guara… More...

Shipping costs: EUR 11.95 ThriftBooks
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Kurzweil, Ray, Bergeron, Bryan:
Eternal E-Customer : How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relations - used book

ISBN: 9780071364799

McGraw-Hill Education. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects., McGr… More...

Shipping costs: EUR 9.20 Better World Books

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Details of the book
The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships

The Eternal E-Customer focuses on getting e-businesses to the next level of customer loyalty. In the competitive world of e-commerce, the winners know that the key to success is customer appreciation and retention. Emotionally intelligent interfaces (EII) are driven by data from previous customer interactions, explicit customer preferences, and based on customer profiles. EIIs build trust and customer loyalty by offering shoppers the intimacy and individual attention they expect from the corner store. In this groundbreaking book, Harvard professor Bryan Bergeron provides a roadmap to get readers up to speed on all crucial business and technology aspects of EIIs, and explains how to create the information infrastructure needed to support EIIs tailored to their businesses.-- Focuses on achievable results using current technology-- Includes a companion Web site with links to examples of state-of-the-art EII technologies

Details of the book - The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships


EAN (ISBN-13): 9780071364799
ISBN (ISBN-10): 007136479X
Hardcover
Publishing year: 2000
Publisher: McGraw-Hill Companies

Book in our database since 2007-05-06T14:41:52-04:00 (New York)
Detail page last modified on 2023-10-24T17:11:48-04:00 (New York)
ISBN/EAN: 9780071364799

ISBN - alternate spelling:
0-07-136479-X, 978-0-07-136479-9
Alternate spelling and related search-keywords:
Book author: ray kurzweil, bergeron
Book title: eternal face, how long, interfaces, interface, emotion relationships, how create, long way down


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Latest similar book:
9780071376556 Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship (Bryan Bergeron)


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