2022, ISBN: 9781932624137

Paperback, Hardcover

Steerforth Press, 2011. Hardcover. Condition:Very Good+, Dust Jacket Condition: Near Fine, Stated 1st Edition. Ex library book with a few library marks, otherwise clean and unmarked. DJ i… More...

Steerforth Press, 2011. Hardcover. Condition:Very Good+, Dust Jacket Condition: Near Fine, Stated 1st Edition. Ex library book with a few library marks, otherwise clean and unmarked. DJ is covered in protective mylar. About: The Reverend Doctor J. Frank Norris was many things in the 1920's: a pastor who led the nation's first megachurch, a provocative publisher, and a pioneer broadcaster. With the flair of a great showman, he railed against vice and conspiracies he saw everywhere to a congregation of more than 10,000 at First Baptist Church in Fort Worth, Texas. His church served as a venue for a steady stream of politicians and performers, from William Howard Taft to Will Rogers, but Norris himself was by far the biggest attraction. Following the death of William Jennings Bryan, he was poised to become the leading fundamentalist figure in America. This changed, though, in a moment of violence one sweltering Saturday in July when he shot and killed an unarmed man in his church office. Saturated with vivid detail, The Shooting Salvationistskillfully explores the events leading up to one of the most intriguing yet largely forgotten crime stories in America's history. Set against the backdrop of the post-World War I oil boom, when oilmen lit cigars with $1,000 bills in hotel lobbies, and while Prohibition was the law of the land, it leads to a courtroom drama pitting some of the most powerful lawyers of the era against each other with the life of a wildly popular, and equally loathed, religious leader hanging in the balance."For all the colorful characters who became part of Fort Worth's history, surely none surpassed J. Frank Norris, the fiery fundamentalist preacher at Fort Worth's First Baptist Church in pure outlandishness. . . . In this book David Stokes tell the J. Frank Norris story. If I hadn't grown up in Fort Worth, I would have thought someone made all this up but no one did. It really happened." from the Foreword by Bob Schieffer.. H40, Steerforth Press, 2011-07-12, 3.5, FT Publishing International. Very Good. 5.3 x 0.8 x 8.4 inches. Paperback. 2014. 296 pages. <br>INNOVATION IN ACTION The Innovation Book is your roadmap to creating powerful innovations that deliver success in a competitive world. It answers the following questions: · How do you become a more innovative thinker? · How do you lead and ma nage creative people? · How can you use innovation tools to get t he best results? · How can you engage people with innovation? · H ow do you avoid pitfalls, problems and screw-ups? With a practic al bite-size format, The Innovation Book will help you tackle the really important challenges and seize the most valuable opportun ities. Inspired, ambitious and complete - a must-read for anyon e interested in innovation, creativity and invention. Tom McMail, Ex-Microsoft Strategic Collaborations Director & Academic Innova tions Manager Strips big ideas down to their essence, making the complicated understandable and turning the theoretical into real -world practical. Recommended. Broc Edwards, SVP, Director of Lea rning & Leadership Editorial Reviews From the Back Cover INNOVA TION IN ACTION The Innovation Book is your roadmap to creating p owerful innovations that deliver success in a competitive world. It answers the following questions: · How do you become a more innovative thinker? · How do you lead and manage creative people? · How can you use innovation tools to get the best results? · Ho w can you engage people with innovation? · How do you avoid pitfa lls, problems and screw-ups? With a practical bite-size format, The Innovation Book will help you tackle the really important cha llenges and seize the most valuable opportunities. Inspired, am bitious and complete - a must-read for anyone interested in innov ation, creativity and invention. Tom McMail, Ex-Microsoft Strateg ic Collaborations Director & Academic Innovations Manager Strips big ideas down to their essence, making the complicated understa ndable and turning the theoretical into real-world practical. Rec ommended. Broc Edwards, SVP, Director of Learning & Leadership T he Innovation Book includes 24 of the most powerful tools and mod els to help innovators, game-changers, mavericks and revolutionar ies to make new ideas useful. These include: Althshuller's Innova tion Pyramid, Burgelman & Seigel's Minimuum Winning Game, Osborn & Parnes' Creative Problem-Solving, Altshuller's TRIZ, Osterwalde r's Business Model Canvas for the Business Model Generation, Amab ile's Internal & External Motivation, Guilford's Convergent & Div ergent thinking, Ries' Build-Measure-Learn Wheel for Lean Start-U ps, Christensen's Disruptive Innovation, Schroeder's Innovation J ourney, Usher's Path of Cumulative Synthesis, Benyus' Biomimicry Design Lens, Van de Ven's Leadership Rhythms, Friend's Three Type s of Uncertainty, Teece's Win, Lose, Follow, Innovate Grid, D. Sc hool's Design Thinking Modes, Henderson and Clark's Four Types of Innovation, Rogers' Adoption & Diffusion Curve, Abernathy & Utte rback's Three Phases of Innovation, Chesbrough's Open Innovation, March's Exploration vs. Exploitation, Johnson and Johnson's Cons tructive Controversy Cycle, Powell and Grodal's Networks for Inno vation, and Boyd's OODA Loop. Each tool is made practical with a dvice about how to use, examples of innovation in action, and rel ated ideas throughout the book. Anyone who wants to know more abo ut innovation will benefit from this as a real world handbook and wise companion. About the Author Max Mckeown (PHD, MBA, FRSA)is an author, consultant and popular speaker. He shares cuttingedge research with clients in the real world of major corporations. H e is theauthor of several books including The Truth about Innovat ion, Adaptability and best-selling, award-winning The Strategy Bo ok. Max has a PhD and MBA with a speciality in strategic change and an MSc in Psychology. His research focuses on the relative ef fectiveness of different approaches to strategy and innovation - particularly environment and adaptation - in search of how best t o deliberately create better ways of doing everything. His clien ts are across multiple sectors including: Phillips, Langham Hotel s, Oracle, PWC, Microsoft, Virgin, Sun International, 2012 Olympi cs, Skype, Sony, Toyota, TopShop, Arcadia, Metro Group, TRW Autom otive, Pfizer, J&J, Royal Mint, Barclays, Lloyds, Nandos, Levis, Vodafone, Capital One, GE, ITV and HSBC. maxmckeown.com / twitte r.com/maxmckeown ., FT Publishing International, 2014, 3, Free Press. Very Good. 15.5 x 2.8 x 23.4 centimetres (0. Hardcover. 1997. 320 pages. <br>In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sa sser, Jr. and Leonard A. Schlesinger reveal that leading companie s stay on top by managing the service profit chain. Why are a se lect few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the pro fusion of anecdotal service excellence books fails to address thi s key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines , Banc One, Waste Management, USAA, MBNA, Intuit, British Airways , Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Ma ids subsidiary of ServiceMaster employ a quantifiable set of rela tionships that directly links profit and growth to not only custo mer loyalty and satisfaction, but to employee loyalty, satisfacti on, and productivity. The strongest relationships the authors dis covered are those between (1) profit and customer loyalty; (2) em ployee loyalty and customer loyalty; and (3) employee satisfactio n and customer satisfaction. Moreover, these relationships are mu tually reinforcing; that is, satisfied customers contribute to em ployee satisfaction and vice versa. Here, finally, is the founda tion for a powerful strategic service vision, a model on which an y manager can build more focused operations and marketing capabil ities. For example, the authors demonstrate how, in Banc One's op erating divisions, a direct relationship between customer loyalty measured by the depth of a relationship, the number of banking s ervices a customer utilizes, and profitability led the bank to en courage existing customers to further extend the bank services th ey use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores o n all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those whi ch don't. With hundreds of examples like these, the authors show how to manage the customer-employee satisfaction mirror and the c ustomer value equation to achieve a customer's eye view of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operat ing units; (2) communicate the resulting self-appraisal; (3) deve lop a balanced scorecard of performance; (4) develop a recognitio ns and rewards system tied to established measures; (5) communica te results company-wide; (6) develop an internal best practice in formation exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of t he companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achi eving companies will make The Service Profit Chain required readi ng for senior, division, and business unit managers in all servic e companies, as well as for students of service management. ., Free Press, 1997, 3, Margaret K. McElderry. Very Good. 5.62 x 0.76 x 8.52 inches. Hardcover. 2000. 192 pages.<br>Having lived a privileged and rather sheltered life , Ellis seeks adventures before going off to college and so takes a trip with a former classmate who introduces him to a world he never knew existed. Editorial Reviews Review Sevente en-year-old Ellis isn't quite sure how he got into this mess, but it's so interesting that he just can't bring himself to get out of it. Now was the time to say a polite good-bye and make for hom e. But wouldn't that good-bye be rather like walking out before t he end of the film? On holiday from school, Ellis is accosted by barefoot Jackie, a distant childhood acquaintance, who commandeer s his car and introduces him to Ursa, Leona, and Fox--siblings wh o are as otherworldly as three sisters in a castle. Their strange abode, the ramshackle Land of Smiles motel, is a magnet for the wild and weird. Once there, it is as if conventional Ellis has fa llen down the rabbit hole. His four new friends draw him into the ir upside-down world, and before he knows it, Ellis has liberated a stolen computer, rescued a baby, talked a jumper off a roof, h ad his heart broken, and learned the true nature of life and deat h--all in the course of one day. In 24 Hours, veteran young-adul t author Margaret Mahy candidly explores an underworld of juvenil e drinking and fast driving that oftentimes adults are loath to a dmit exists. But many of today's teens will recognize that landsc ape as real, and appreciate Mahy's honesty in addressing it. An e xciting rush through real life at breakneck speed, this rowdy adv enture will have teen readers wholeheartedly chiming in with Elli s when he remarks, I'm too much a part of the story now.... I've got to know how it ends. (Ages 13 and older) --Jennifer Hubert From Publishers Weekly Mahy (Memory; The Changeover) once again c aptures age-old yet contemporary adolescent sensibilities. Ellis, an aspiring actor who has just graduated from prep school, runs into an old public school friend who leads him on a 24-hour escap ade into a very different social stratum. Together they end up in the Land-of-Smiles, a run-down former motel and gathering place for aging activists, tattoo artists, hairdressers and other fring e characters. Ellis develops a crush on Leona, the middle of thre e sisters who preside over the hotel and who have virtually raise d themselves. For Leona, he embarks on a chase to find a kidnappe d child, leading him simultaneously to the culpritDa boy from his own privileged societyDand to a newfound sense of self. Mahy lac es Ellis's narrative with Shakespearean references both to contra st the hero's wealthy circumstances with the poverty of the Land- of-Smiles and to discuss metaphorically the prospect of death for those who fear it and those who do not. These references tend to romanticize hardship (If you live our sort of life you get to lo ve things that don't turn out quite right, says Leona's older sis ter), but the quick pace and assemblage of quirky, appealing char acters will hook readers. Ages 12-up. (Oct.) Copyright 2000 Reed Business Information, Inc. From Publishers Weekly Mahy (Memory; The Changeover) once again captures age-old yet contemporary ado lescent sensibilities. Ellis, an aspiring actor who has just grad uated from prep school, runs into an old public school friend who leads him on a 24-hour escapade into a very different social str atum. Together they end up in the Land-of-Smiles, a run-down form er motel and gathering place for aging activists, tattoo artists, hairdressers and other fringe characters. Ellis develops a crush on Leona, the middle of three sisters who preside over the hotel and who have virtually raised themselves. For Leona, he embarks on a chase to find a kidnapped child, leading him simultaneously to the culpritDa boy from his own privileged societyDand to a new found sense of self. Mahy laces Ellis's narrative with Shakespear ean references both to contrast the hero's wealthy circumstances with the poverty of the Land-of-Smiles and to discuss metaphorica lly the prospect of death for those who fear it and those who do not. These references tend to romanticize hardship (If you live o ur sort of life you get to love things that don't turn out quite right, says Leona's older sister), but the quick pace and assembl age of quirky, appealing characters will hook readers. Ages 12-up . (Oct.) Copyright 2000 Reed Business Information, Inc. From Sc hool Library Journal Grade 9 Up-Take a walk on the wild side in a n unnamed New Zealand city with aspiring actor Ellis, 17, who fal ls in with Jackie Cattle, a disreputable former schoolmate. Jacki e uses Ellis to crash an elegant lawn party and pry Ursa and Leon a, two beautiful sisters, from the nasty clutches of their rich h ost, Christo. Ellis drives the girls home to the weird, otherworl dly Land-of-Smiles hotel, where their profane, scruffy surrogate family sweeps him into drunken oblivion. He and his newfound frie nds soon discover that a baby abandoned to their care has been ki dnapped. A high-speed car chase ensues, Ellis falls in and out of love with Leona, and he gets a tattoo before puzzling out the id entity of the kidnapper. The climax involves Ellis quoting Shakes peare from the dizzying heights of the old public library rooftop to save the baby from the suicidal Christo. Bizarre as it sounds , this energetic novel will entertain mature readers. A subplot a bout Simon, a former friend of Ellis's who committed suicide, is too abbreviated to carry much emotional weight. Otherwise, this i s an edgy and highly charged introduction to some interesting cha racters. Joel Shoemaker, Southeast Junior High School, Iowa City, IA Copyright 2000 Reed Business Information, Inc. From Booklis t Gr. 9-12. Friday at 5:10 p.m., 17-year-old Ellis is a restless, curly-haired, aspiring actor, just returned from prep school. Sa turday at 4 p.m., he is a bald, tattooed hero on the television n ews. Set in New Zealand, this gripping novel follows Ellis throug h the intervening hours as the tension escalates with each new pl ot ingredient: a rebellious school friend; a chichi garden party; the host's disturbed son; beautiful sisters who live in a decayi ng inner-city motel; a kidnapping; unraveled family secrets; and a wild car chase ending in the rooftop rescue of a baby. In langu age both lush and unflinching, Mahy simultaneously develops both the exhilarating external action and Ellis' stumbling inner momen tum as he confronts the new and learns to draw on his own resourc es. Readers may find some of the plot twists contrived (Ellis coa xes a suicidal teen off the roof with Shakespeare), but they will be drawn to the richly depicted characters' intelligent moxie, t he rebellious struggle for self, the buffoonish adults, and the n ovel's breathless pace. Hip, literary suspense for older teens. G illian Engberg Copyright © American Library Association. All righ ts reserved Excerpt. ® Reprinted by permission. All rights reser ved. Chapter One: 5:10 P.M. -- Friday Home. Home from school. H olidays. And here he was -- out on the town, but on his own. As h e walked through the early evening, bright with midsummer light, Ellis saw the city center glowing like a far-off stage. But, alth ough the sunlight was finding its way so confidently between hote ls and banks, shops and offices, the city was threatened by a sto rm. To the north, between glassy office buildings, he could see b ruised clouds, polished by a lurid light, rolling across the plai n toward the town. Most of the other people in the street were going in the same direction as Ellis, probably making for the cin ema complex that dominated the eastern end of the city center. He looked with interest at the few faces coming toward him, half ho ping to see someone he recognized. However, as yet, he had not se en a single person he knew. I can always go to a film, he thoug ht, and patted his back pocket as if the money there were a good- luck charm. The traffic lights changed. Glancing to the left as he crossed the street, Ellis saw the city council had installed new streetlights since he had last walked that way. Retreating, l ike precisely spaced blooms in a park garden, they rose on long g reen stems that curved elegantly at the top, then blossomed into hoods of deep crimson. FOLEY STREET, announced brass letters on a black background. At the far end of the street he saw the old li brary he had visited regularly as a child, bracing its stone shou lders against a constricting cage of platforms, steps, and orange -colored piping. Wide dormer windows looked toward Ellis from und er deep, dipping lids, tiled with gray slate. Several streets awa y, a new library, complete with a computerized circulation system and a much-praised information retrieval program, would no doubt be working busily. But the old building was still there, transfo rmed into apartments, one of them owned, he suddenly remembered, by country-dwelling friends of his parents. He guessed, looking a t the scaffolding, that the company that had bought the old libra ry must be adding a third floor to the original two. More changes , thought Ellis a little ruefully, although he also wanted the ci ty to surprise him in some way -- to put out branches...break int o leaf...burst into gigantic laughter. Free, thought Ellis, and he might have skipped a little if it had not been such a childis h thing to do. Well, not quite free. University next year -- okay ! Okay! That was decided. But, after all, the university had a dr ama society and a proper theater, so they must need actors. And h e would have adventures, moments of revelation, sex, even love. T he coming year, he decided, would be a year of transformation. I' m going to be an actor, said the voice in the back of his head. I really am! I am going to be an actor, Simon had also declared l ast year, casually but quite definitely. And then, later...forget acting! I'm into sex these days, he had said when Ellis, excited by the prospect of the Shakespeare Fantasia planned for the end of the year, had auditioned successfully for the part of Claudio in a scene from Shakespeare's Measure for Measure. But, only two weeks after saying this, Simon had killed himself. He had, after all, been into something much more dangerous than sex. He had bee n in love, and love had failed him. Somewhere behind Ellis on F oley Street a clock struck the quarter hour with a soft but signi ficant chime. Now! that final fading stroke seemed to declaim. It begins now! And, as it faded, almost as if its echo had triggere d an event in the outside world, Ellis caught sight of himself in a mirror, framed by blue tiles, linking two shops. He saw, befor e he strode past, the long oval of his face smiling out of a halo of curls. Not bad! he thought, glad that the quickly moving refl ection had seemed to belong to someone so much older than sevente en. Yet, almost at once he felt discontented, for he did not want to look quite so wholesome -- quite so new. But now, out of no where it seemed, a huge wind came funneling down the street towar d him. Abruptly, the air whirled with leaves and trash, some of w hich danced higher and higher, lifting over the streetlights, zig zagging, twisting, before tumbling away across roofs on the oppos ite side of the road. One piece of screwed-up red paper spun upwa rd as if it were about to go into orbit. A blackboard, advertisin g café meals, tumbled toward him like a square wheel, first one c orner and then another striking the pavement. Ellis dodged it. Th e wind punched his face, at the same time stinging him with gritt y dust. Angry voices filled his ears, and a gliding figure, appar ently lifted by the storm, leaped from the pavement onto a narrow , empty strip designated as a bus stop. The skater swung so dange rously close to the line of slow-moving traffic that one or two d rivers tooted their horn in outrage, and a passenger lowered his window to shout angrily, What do you think you're playing at, you bloody fool? But the gliding man simply flung out his left arm, in a gesture both graceful and confident, and extended a single, insulting finger. Another gust of wind tilted advancing pedestria ns back on their heels, and the skater, perhaps taking advantage of their uncertainty, jumped from the bus-stop space to the pavem ent. Suddenly, Ellis and the skater were face-to-face. For the first time that evening Ellis recognized someone, and was sure th at he, too, was recognized. The skater's expression changed. Slid ing past Ellis, he turned into a shop doorway, spun around, and t hen darted back again. He seemed to move without any effort at al l...a young man in an ancient camel-hair coat, both elbows worn t hrough, one of them blackened as if the wearer had casually leane d among red-hot coals. A name came into Ellis's head. Jackie, was n't it? Jackie Kettle? No! Not quite! A voice from the past spoke softly in his memory. Funny name, isn't it? It's a strange cow. Jackie Cattle! That was it. Jackie Cattle. Copyright ® 2000 by Margaret Mahy </div ., Margaret K. McElderry, 2000, 3, Molly Gray is not like everyone else. She struggles with social skills and misreads the intentions of others. Her gran used to interpret the world for her, codifying it into simple rules that Molly could live by.Since Gran died a few months ago, twenty-five-year-old Molly has been navigating life's complexities all by herself. No mattershe throws herself with gusto into her work as a hotel maid. Her unique character, along with her obsessive love of cleaning and proper etiquette, make her an ideal fit for the job. She delights in donning her crisp uniform each morning, stocking her cart with miniature soaps and bottles, and returning guest rooms at the Regency Grand Hotel to a state of perfection.But Molly's orderly life is upended the day she enters the suite of the infamous and wealthy Charles Black, only to find it in a state of disarray and Mr. Black himself dead in his bed. Before she knows what's happening, Molly's unusual demeanor has the police targeting her as their lead suspect. She quickly finds herself caught in a web of deception, one she has no idea how to untangle. Fortunately for Molly, friends she never knew she had unite with her in a search for clues to what really happened to Mr. Blackbut will they be able to find the real killer before it's too late?A Clue-like, locked-room mystery and a heartwarming journey of the spirit, The Maid explores what it means to be the same as everyone else and yet entirely differentand reveals that all mysteries can be solved through connection to the human heart., ballantine books, 2022, 0, London: Faber & Faber, 2014 9780571314355. Soft cover. VG except for the abbreviation Sept. written on front end page and one small highligting. Otherwise free of inscriptions or annotations. No damage to spine. !58 pages including six end pages of character sketches by Juman Malouf and with stills from film throughout. This book contains the screenplay of the hilarious film first shown at the Berlin Film Festival in 2014.. The Grand Budapest Hotel recounts the adventures of Gustave H (Ralph Fiennes), a legendary concierge at a famous European hotel between the wars, and Zero Moustafa (Tony Revolori), the lobby boy who becomes his most trusted friend. Acting as a kind of father-figure, M. Gustave leads the resourceful Zero on a journey that involves the theft and recovery of a priceless Renaissance painting; the battle for an enormous family fortune; a desperate chase on motorcycles, trains, sledges and skis; and the sweetest confection of a love affair - all against the back-drop of a suddenly and dramatically changing Continent. Inspired by the writings of Stefan Zweig, The Grand Budapest Hotel recreates a by-gone era through its arresting visuals and sparkling dialogue. The charm and vibrant colours of the film gradually darken with a sense of melancholy as the forces of history conspire against a vanishing world. ., Faber & Faber, 2014, 3, New York: Travel + Leisure Books, 2007. Oversized 287pp Over 300 colorful photographs Essential travel trips, mini-guides to each destination, with maps and listings of recomended hotels, restaurants, shops, galleries and museums, and tour operators Front facing page has faint crease, otherwise book is AS NEW. Glossy Hardback. fine+., Travel + Leisure Books, 2007, 5<

2009, ISBN: 9781932624137

Danielle Steel takes us beyond the dazzle of Hollywood in her compelling new novelthe story of one woman's journey from suburban mom to award-winning screenwriter...and all the joy, heart… More...

Danielle Steel takes us beyond the dazzle of Hollywood in her compelling new novelthe story of one woman's journey from suburban mom to award-winning screenwriter...and all the joy, heartbreak, and challenges along the way.Bungalow 2The phone call came on a hot July daya day like any other for Marin County mom and freelance writer Tanya Harris. But this callfrom Tanya's agentwas anything but ordinary, offering a once-in-a-lifetime opportunity: the chance to write a major Hollywood screenplay, a dream she had put aside long ago to devote her energies to her family. This time, Tanya knows she cannot refuse, even though she's torn about leaving her husband and their daughters. From the moment she steps into her lush bungalow at the fabled Beverly Hills Hotel, Tanya is thrust into an intoxicating new world where she feels rebornenergized by the creativity swirling around heryet the pull of her family at home is strong.Suddenly she's working alongside A-list actors and a Hollywood legend: Oscar-winning producer Douglas Wayne, a man who always gets what he wantsand who seems to have his sights set on her. Flying home between shoots, struggling to reconnect with a family that seems to need her less and less, Tanya watches helplessly as her old life is pulled out from under her in the most crushing of ways.As her two lives collide, as one award-winning film leads to another, Tanya begins to wonder if she can be a wife, a mother, and a writer at the same time. And just as she confronts the toughest choice she has faced, she is offered another dazzling opportunityone that could recast her story in an amazing new direction, complete with an ending she never could have written herself.In Bungalow 2, Danielle Steel takes us into a world few ever seea world of fame and fortune, celebrity and geniusdaring to show us the real lives, real dreams, and real struggles hidden beneath the flash and glitter of Hollywood., Delacorte Press, 3, New York: Random House Audio, 2007. Audio CD. Very Good/Good. 6x5x1. No Stock Photos! We photograph every item. excellent condition CDs in worn box. Abridged on 5 CDs, 6 Hours. Read by Michael Boatman. Danielle Steel takes us beyond the dazzle of Hollywood in her compelling new novel--the story of one woman's journey from suburban mom to award-winning screenwriter...and all the joy, heartbreak, and challenges along the way. Bungalow 2 The phone call came on a hot July day--a day like any other for Marin County mom and freelance writer Tanya Harris. But this call--from Tanya's agent--was anything but ordinary, offering a once-in-a-lifetime opportunity: the chance to write a major Hollywood screenplay, a dream she had put aside long ago to devote her energies to her family. This time, Tanya knows she cannot refuse, even though she's torn about leaving her husband and their daughters. From the moment she steps into her lush bungalow at the fabled Beverly Hills Hotel, Tanya is thrust into an intoxicating new world where she feels reborn--energized by the creativity swirling around her--yet the pull of her family at home is strong. Suddenly she's working alongside A-list actors and a Hollywood legend: Oscar-winning producer Douglas Wayne, a man who always gets what he wants-and who seems to have his sights set on her. Flying home between shoots, struggling to reconnect with a family that seems to need her less and less, Tanya watches helplessly as her old life is pulled out from under her in the most crushing of ways. As her two lives collide, as one award-winning film leads to another, Tanya begins to wonder if she can be a wife, a mother, and a writer at the same time. And just as she confronts the toughest choice she has faced, she is offered another dazzling opportunity--one that could recast her story in an amazing new direction, complete with an ending she never could have written herself. In Bungalow 2, Danielle Steel takes us into a world few ever see--a world of fame and fortune, celebrity and genius-daring to show us the real lives, real dreams, and real struggles hidden beneath the flash and glitter of Hollywood., Random House Audio, 2007, 2.75, Free Press. Very Good. 5.5 x 1 x 8.44 inches. Hardcover. 2009. 256 pages. <br>Stick Management is out. Carrot management is in! The Carrot Principle offers proven strategies to help recognize a nd motivate your valued employees. Since its original publicatio n in 2007, the New York Times bestseller The Carrot Principle has received rave reviews in The Wall Street Journal, Fortune, and T he New York Times, and has helped a host of managers to energize their teams, and companies to dramatically boost their business r esults. The book was even adopted by the prestigious FranklinCove y International training and consulting group for its leadership training. This updated edition couldn't come at a better time, as the economic downturn requires us all to come up with creative a nd cost-effective ways to stimulate growth and productivity. Rev ealing the groundbreaking results of one of the most in-depth man agement studies ever undertaken, The Carrot Principle shows defin itively that the central characteristic of the most successful ma nagers is that they provide their employees with frequent and eff ective recognition. With independent results from HealthStream Re search, and analysis by bestselling leadership experts Adrian Gos tick and Chester Elton, this breakthrough study of 200,000 people over ten years found dramatically greater business results when managers offered constructive praise and meaningful rewards in wa ys that powerfully motivated employees to excel. These managers l ead with carrots, not sticks, and in doing so achieve higher: -P roductivity -Engagement -Retention In a new chapter, Gostick and Elton report on the results of an extensive study, conducted by leading research authority Towers Perrin, that confirms the extra ordinary effectiveness of the Carrot Principle approach all aroun d the globe. Drawing on case studies from leading companies incl uding Disney, DHL, KPMG, and Pepsi Bottling Group, Gostick and El ton show how the key to recognition done right is combining it wi th four other core traits of effective leadership. Gostick and El ton walk readers through exactly how to use the simple but powerf ul methods they have discovered all great managers use to provide their employees with this effective recognition, which can be le arned easily and will produce immediate results. Great recogniti on can be done in a matter of moments-and it doesn't take budget- busting amounts of money. Following these simple steps will make you a high-performance leader and take your team to a new level o f achievement. Editorial Reviews Review The Carrot Principle is a must-read for those who look to accelerate the performance of their organization with an engaged workforce. Gostick and Elton a re right on the mark that the power of recognition is the key to winning with your people and your customers. -- Ron Nelson, Chair man & CEO, Avis Budget Group, Inc. The Carrot Principle not only shows you why, but also how to use recognition and appreciation. This book, as part of your overall operating strategy, will help in obtaining and maintaining a highly motivated workforce that w ill drive your business toward success. -- Harry Paul, coauthor o f Fish! A Remarkable Way to Boost Morale and Improve Results and Revved! An Incredible Way to Rev Up Your Workplace and Achieve Am azing Results The Carrot Principle should be required reading fo r every CEO and aspiring CEO, manager and aspiring manager, every business school student in the world, and every basketball coach . This is the premier prescriptive book on recognition, revealing not only why, but also providing a road map about how. -- Scott O'Neil, Senior Vice President, Team Marketing and Business Operat ions, National Basketball Association Gostick and Elton are the undisputed thought leaders in employee motivation and recognition . In The Carrot Principle, they not only provide the statistical proof that recognition will drive business results, but show how great organizations are using these tools to inspire performance. -- John Mullen, Global Chief Executive Officer, DHL Express To succeed in today's ultracompetitive workplace, it is imperative t hat you have highly motivated people. The Carrot Principle provid es managers with an exceptional tool to recognize people for thei r contributions to your success while outlining a process to perp etuate a culture of recognition throughout your entire organizati on. -- Corey A. Griffin, Chairman and Chief Executive Officer, Th e Boston Company Asset Management LLC (A Mellon Financial Company ) About the Author Adrian Gostick is the New York Times bestsell ing coauthor of The Best Team Wins, The Carrot Principle, and All In, which are sold in more than fifty countries around the world . He is a founder of the global training firm The Culture Works, with a focus in culture, teamwork, and employee motivation. Learn more at TheCultureWorks.com or CarrotGuys.com. Chester Elton is coauthor of The Best Team Wins, The Carrot Principle, and All In , a popular lecturer, and an influential voice in global workplac e trends. He is a founder of The Culture Works and advises the le adership teams of numerous Fortune 500 firms on cultural and team work issues. Learn more at TheCultureWorks.com or CarrotGuys.com. Excerpt. ® Reprinted by permission. All rights reserved. The C arrot Principle How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate PerformanceBy Adrian Gostick Free Press Copyright ® 2009 Adrian Gostick All right res erved. ISBN: 9781439149171 INTRODUCTION TO THEREVISED EDITION We were gratified to see The Carrot Principle catch fire when it wa s first published in 2007. Readers responded to the fact that the book offers scientific proof of the power of recognition -- prov iding more than just the case studies and the 'how to's' we prese nted in our previous books. We were also pleased to see the idea receive positive press in venerable business publications such as The Wall Street Journal, The New York Times, and Fortune. The b ook has now been translated into twenty languages and has sold st rongly globally. But what we find most gratifying is to know that , in this economic downturn, the Carrot philosophy has never been more relevant. It has been incorporated into thousands of organi zations worldwide by leaders who realize they will make their org anizations stronger, more productive and profitable if they focus on their employees and acknowledge their great work. These execu tives are testifying to the results their companies are seeing. Michele Cox of the large health care provider Quest Diagnostics r ecently shared the positive improvement her organization has seen in employee engagement, and spoke about how well their managers have responded to training in the Carrot approach. We are a large company with 2,000 locations and 40,000 employees, and our key f ocus is in reducing turnover and increasing engagement. We made t he switch from cash awards to gifts and instituted training, star ting with just one hour of recognition training for our managers. They wanted more. Recognition has really begun to integrate into our culture and engagement is increasing by the minute. Mark Se rvodidio, executive vice president for Avis Budget Group, reporte d that the training his company has done in the Carrot philosophy has also paid off. He explained that, for each point Avis can re duce employee turnover, the company saves $3 million. Mark pointe d out that the company has found that its locations with the high est employee engagement scores have the lowest employee turnover. And our top performing locations, he said, have seen an increase of almost 200 percent in the use of our recognition program sinc e 2004. Recently we were thrilled to pique the attention of one of the world's foremost leadership training companies, FranklinCo vey, which in 2008 adopted The Carrot Principle book and course i n their global training network. And yet several years ago, as w e stood at the back of an empty hotel ballroom in New York City, we honestly didn't know how the Carrot idea would be received. T he Public Unveiling That September night we paced behind the row s of meticulously aligned chairs. We didn't speak to each other a lthough we had a thousand questions in our minds. The next mornin g would be our inaugural Carrot Culture Summit. We had invited ex ecutives from some of the largest and most powerful corporations in the world to attend. We had no idea whether anybody would show up, and even if they did, whether they would be willing to share the positive experiences they'd had with the Carrot books. Our g oal was to create an environment of peers at a senior management level, sharing and interacting on subjects of employee recognitio n. There was the very real possibility that the whole idea was a big mistake. Maybe we should remove a few rows ofchairs, we thoug ht. The next morning as the Carrot Culture Summit began, the bal lroom was packed. As we scurried to find extra chairs, we sensed a buzz in the room, an enthusiasm for these ideas that surprised us. The attendees took their turns addressing the summit with the results they were witnessing in their organizations. The message and tools presented in the Carrot books had struck a resonant co rd with them -- a message that was changing the management of the se corporations. Over the past few years we have been pleased to see the attendance at these annual Carrot Culture Summits soar, where hundreds of CEOs, COOs, senior leaders, executives, and vic e presidents of organizations share with their peers how recognit ion has changed their culture and strengthened their managers' ab ility to lead. Yet despite the growing popularity of the Carrot movement and the strong results some companies are seeing, we kno w there are many more companies and managers out there who have n ot yet adopted the approach. Our biggest frustration is that we c ontinue to encounter managers who think they are too busy to reco gnize, who think this is a soft business skill that doesn't pay d ividends, or who simply don't believe recognition will work with their employees in their unique culture. Even when presented wit h the considerable evidence of the improvements in business resul ts that using the Carrot approach brings about -- results present ed in detail in this book -- many managers remain hesitant. A rec ent study we conducted showed that a staggering 74 percent of lea ders worldwide still don't practice recognition with their employ ees. The reasons respondents gave for their reluctance fell into four categories, with roughly the same number of managers in eac h group: - Positives 26 percent. Those who believe in recognizin gemployees and do it with or without the company'spermission. - Fearful 20 percent. Those who instinctively lean towardrecognitio n but are apprehensive of acting withoutpermission from upper man agement. - Controllers 22 percent. Those who might be inclinedto recognize employees but who resist because of theiroverly analyt ical natures -- nervous of the imprecise aspectsof recognition su ch as inequity or jealousies. - Negatives 32 percent. Those who do not believe at allin recognition, many vehemently opposing it on thebasis that it is a waste of time. The study offered more p roof, however, that the managers who do practice recognition get better results. Those who had positive views enjoyed the highest employee trust levels and have the most productive teams, and tho se with negative views were the most unproductive managers with t he smallest number of engaged employees. They also had the lowest trust and communication ratings from their employees. If this b ook is for anyone, it is for that 74 percent of managers who stil l have not embraced the power of recognition. In these pages we a ddress some of the most common questions we've had from business people about whether or not recognition really works, and have in cluded a new chapter on one of the biggest questions: whether it is as effective with employees around the rest of the world as it is in North America. In that chapter we report on the results of a global study we commissioned from global professional services firm Towers Perrin, showing that, yes, the impact of recognition is truly as effective in Europe, Asia, South America, Australia, and the Middle East as it is in America. It's not industry, care er-level, or even culturally specific; it works powerfully with a ny person or group, anywhere on earth. And, since this book can contain only a portion of what we've learned over the years, we h ave also created a wealth of material online at carrots.com/resou rces. These free downloadable items include a white paper that su ccinctly outlines the business benefits of recognition for senior leaders, audio interviews on how-to recognize from some of the w orld's most successful CEOs, 52 more day-to-day recognition ideas -- added to the 125 presented in the book -- and a few surprises . Thriving in Hard Times In any turbulent time, it is more impo rtant than ever for managers to make use of the powerful tool of recognition. It has never been more vital to engage our employees and recognize their efforts, which, as the data we present in th is book shows, is the single most powerful means of retaining the best employees and making all of your people as productive as th ey need to be to grow market share. If those are your goals, we urge you to read on. We assure you that, as so many others who ha ve read this book and implemented its advice have attested to, Th e Carrot Principle will produce dramatic results in your organiza tion. January 2009 Copyright © 2007, 2009 by O.C. Tanner Compan y Continues... Excerpted from The Carrot Principle by Adrian Gos tick Copyright ® 2009 by Adrian Gostick. Excerpted by permission. All rights reserved. No part of this excerpt may be reproduced o r reprinted without permission in writing from the publisher. Exc erpts are provided by Dial-A-Book Inc. solely for the personal us e of visitors to this web site. </div ., Free Press, 2009, 3, New York: Travel + Leisure Books, 2007. Oversized 287pp Over 300 colorful photographs Essential travel trips, mini-guides to each destination, with maps and listings of recomended hotels, restaurants, shops, galleries and museums, and tour operators Front facing page has faint crease, otherwise book is AS NEW. Glossy Hardback. fine+., Travel + Leisure Books, 2007, 5<

2006, ISBN: 9781932624137

Dorling Kindersley Publishing, Incorporated, 2006. Hardcover. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred… More...

Dorling Kindersley Publishing, Incorporated, 2006. Hardcover. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed., Dorling Kindersley Publishing, Incorporated, 2006, 5<

2006, ISBN: 1932624139

[EAN: 9781932624137], Used, as new, [PU: DK Publishing (Dorling Kindersley)], Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less, Books