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Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Becki Hack, Peggy Newton, Trip Wyckoff
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Becki Hack, Peggy Newton, Trip Wyckoff:

Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Paperback

ISBN: 1928593232

[SR: 6270900], Paperback, [EAN: 9781928593232], Amer Productivity Center, Amer Productivity Center, Book, [PU: Amer Productivity Center], Amer Productivity Center, As one of the titles in… More...

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Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Becki Hack, Peggy Newton, Trip Wyckoff
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Becki Hack, Peggy Newton, Trip Wyckoff:

Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Paperback

ISBN: 1928593232

[SR: 6270900], Paperback, [EAN: 9781928593232], Amer Productivity Center, Amer Productivity Center, Book, [PU: Amer Productivity Center], Amer Productivity Center, As one of the titles in… More...

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Call Center Operations : A Guide for Your Journey to Best-Practice Processes - Peggy Newton; Becki Hack; Trip Wyckoff
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Peggy Newton; Becki Hack; Trip Wyckoff:
Call Center Operations : A Guide for Your Journey to Best-Practice Processes - used book

ISBN: 1928593232

As one of the titles in the American Productivity & Quality Center’s Passport to Success series, Call Center Operations: A Guide for Your Journey to Best-Practice Processes provides reade… More...

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Becki Hack, Peggy Newton, Trip Wyckoff:
Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Paperback

ISBN: 9781928593232

Amer Productivity Center. Paperback. VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex… More...

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Becki Hack, Peggy Newton, Trip Wyckoff:
Call Center Operations: A Guide for Your Journey to Best-Practice Processes - Paperback

ISBN: 9781928593232

Amer Productivity Center. Paperback. VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex… More...

Shipping costs: EUR 6.16 Discover Books

Details of the book
Call Center Operations: A Guide for Your Journey to Best-Practice Processes

As one of the titles in the American Productivity & Quality Center’s Passport to Success series, Call Center Operations: A Guide for Your Journey to Best-Practice Processes provides readers with a comprehensive understanding of what it takes to achieve successful call center operations. Based on years of research into the practices of leading organizations--and supported by examples of best practices and tips from actual practitioners--this book will guide readers in their own call center effo

Details of the book - Call Center Operations: A Guide for Your Journey to Best-Practice Processes


EAN (ISBN-13): 9781928593232
ISBN (ISBN-10): 1928593232
Paperback
Publishing year: 2000
Publisher: Amer Productivity Center

Book in our database since 2007-06-05T13:48:58-04:00 (New York)
Detail page last modified on 2021-09-07T13:26:59-04:00 (New York)
ISBN/EAN: 1928593232

ISBN - alternate spelling:
1-928593-23-2, 978-1-928593-23-2


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