ISBN: 9780471319924
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number o… More...
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1998, ISBN: 9780471319924
John Wiley & Sons, Taschenbuch, 436 Seiten, Publiziert: 1998-12-16T00:00:01Z, Produktgruppe: Buch, 0.76 kg, Management, Business & Karriere, Kategorien, Bücher, Personal, Informatik, IT-A… More...
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ISBN: 9780471319924
John Wiley &Sons. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex l… More...
Biblio.co.uk |
ISBN: 9780471319924
John Wiley &Sons. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few li… More...
Biblio.co.uk |
ISBN: 9780471319924
Wiley & Sons, Incorporated, John. Used - Good. Used book that is in clean, average condition without any missing pages., Wiley & Sons, Incorporated, John, 2.5
Biblio.co.uk |
ISBN: 9780471319924
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number o… More...
1998, ISBN: 9780471319924
John Wiley & Sons, Taschenbuch, 436 Seiten, Publiziert: 1998-12-16T00:00:01Z, Produktgruppe: Buch, 0.76 kg, Management, Business & Karriere, Kategorien, Bücher, Personal, Informatik, IT-A… More...
ISBN: 9780471319924
John Wiley &Sons. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex l… More...
ISBN: 9780471319924
John Wiley &Sons. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few li… More...
ISBN: 9780471319924
Wiley & Sons, Incorporated, John. Used - Good. Used book that is in clean, average condition without any missing pages., Wiley & Sons, Incorporated, John, 2.5
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Details of the book - Help Desk Handbook
EAN (ISBN-13): 9780471319924
ISBN (ISBN-10): 0471319929
Paperback
Publishing year: 1998
Publisher: John Wiley & Sons
432 Pages
Weight: 0,744 kg
Language: eng/Englisch
Book in our database since 2007-10-15T06:12:54-04:00 (New York)
Detail page last modified on 2024-03-31T13:32:01-04:00 (New York)
ISBN/EAN: 0471319929
ISBN - alternate spelling:
0-471-31992-9, 978-0-471-31992-4
Alternate spelling and related search-keywords:
Book author: hello buch
Information from Publisher
Author: Barbara Czegel
Title: Help Desk Practitioner's Handbook
Publisher: John Wiley & Sons
432 Pages
Publishing year: 1999-01-19
Weight: 0,738 kg
Language: English
61,90 € (DE)
Not available (reason unspecified)
194mm x 234mm x 24mm
BC; Paperback; Hardcover, Softcover / Informatik, EDV/Allgemeines, Lexika; Informationstechnik (IT), allgemeine Themen; Datenverarbeitung; Computer Science; Informationstechnologie; Informatik, EDV / Allgemeines, Lexika; Informatik; Information Technologies; Informationstechnik; Informationstechnologie
EXPECTATIONS OF THE BUSINESS. Roles. Focusing on the Business. SUPPORTING THE HELP DESK STRUCTURE. Structure. MANAGING PROBLEMS. When Problems Become Dangerous. Listening to Resolve and Prevent Problems. Getting and Giving Information. Proactive Problem Control. Using Tools. UNDERSTANDING THE BUSINESS OF HELP DESKS. Everything You Need to Know about Performance. Cost Justification Made Easy. Can I Interest You in Marketing? THRIVING IN A HELP DESK ENVIRONMENT. It's All in Your Attitude. Index.More/other books that might be very similar to this book
Latest similar book:
9781571250001 Help Desk Handbook (Ron Muns)
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