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Managing Services: Using Technology to Create Value: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Mark M. Davis, Janelle Heineke
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Mark M. Davis, Janelle Heineke:
Managing Services: Using Technology to Create Value: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Paperback

ISBN: 0071194770

[SR: 2886842], Taschenbuch, [EAN: 9780071194778], Mcgraw-Hill Publ.Comp., Mcgraw-Hill Publ.Comp., Book, [PU: Mcgraw-Hill Publ.Comp.], Mcgraw-Hill Publ.Comp., New, ship fast, delivered in 5 days in Germany No PO Box., 58302011, Management, 58298011, Management & Führung, 58173011, Business, Karriere & Geld, 54071011, Genres, 52044011, Fremdsprachige Bücher

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Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Mark Davis,Janelle Heineke
book is out-of-stock
(*)
Mark Davis,Janelle Heineke:
Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Paperback

2002, ISBN: 0071194770

ID: 958937351

[EAN: 9780071194778], Gebraucht, guter Zustand, [PU: McGraw-Hill Education], Paperback,ex-library, with usual stamps and markings, in good all round condition.

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Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Davis, Mark and Heineke, Janelle
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Davis, Mark and Heineke, Janelle:
Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences) - Paperback

2002, ISBN: 0071194770

ID: 12791527221

[EAN: 9780071194778], [PU: McGraw-Hill Inc.,US], Ships from the UK within 24 hours.

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Bookbarn International, Bristol, SOM, United Kingdom [11757] [Rating: 4 (von 5)]
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Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences)

Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative tools and more on strategic concerns. The benefit of this approach is that it views services from the perspective of the general manager rather than the operations specialist. This is important, especially considering most students taking this course aspire to and are preparing for managerial positions.

Details of the book - Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences)


ISBN (ISBN-10): 0071194770
Paperback
Publishing year: 2002

Book in our database since 03.01.2008 05:45:15
Book found last time on 10.05.2014 13:49:14
ISBN/EAN: 0071194770

ISBN - alternate spelling:
0-07-119477-0


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