ISBN: 9781422131664

Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations… More...

Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations, not to mention processes, projects, and technologies that deliver too little, too late, for too much. It's frustrating!How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers.Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do.Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth,' and assuming accountability for IT just as you've done for management of your firm's financial and human resources.Brutally honest, provocative, and filled with sound advice, this book reveals that the key to solving the IT problem is decidedly un-IT: it's a deeper understanding of human behavior, including how to apply your leadership skills to the world of IT. Buch, Harvard Business School Press / McGraw-Hill Professional<

2010, ISBN: 9781422131664

Paperback / softback. New., 6, Sydney.: Pan.. 2006.. Young adult novel. Paperback. "For the past three years Jamie/Jamilah has hidden her Lebanese background from everyone at school. It's… More...

Paperback / softback. New., 6, Sydney.: Pan.. 2006.. Young adult novel. Paperback. "For the past three years Jamie/Jamilah has hidden her Lebanese background from everyone at school. It's only with her email friend John that she can really be herself. But now things are getting complicated: the most popular boy in school is interested in her, but there's no way he would be if he knew the truth. Then there's Timothy, the school loner, who for some reason Jamie just can't stop thinking about. As for John, he seems to have a pretty big secret of his own. To top it all off, Jamie's school formal is coming up. The only way she'll be allowed to attend is by revealing her true identity. Will she risk it all? And does she know who she is... Jamie or Jamilah?" (Publisher's description). ., Pan., 2006., 0, Harvard Business Review Press, 2010-03-29. paperback. New. 5x0x8., Harvard Business Review Press, 2010-03-29, 6<

2010, ISBN: 9781422131664

Harvard Business Review Press, 2010-03-29. paperback. New. 5x0x8., Harvard Business Review Press, 2010-03-29, 6