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Operations Management in Service Industries and the Public Sector: Text and Cases - Christopher Voss; Colin Armistead; Bob Johnston; Barbara Morris
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Christopher Voss; Colin Armistead; Bob Johnston; Barbara Morris:

Operations Management in Service Industries and the Public Sector: Text and Cases - used book

ISBN: 0471908010

ID: 4164358

Operations Management in Service Industries and the Public Sector Text and Cases Christopher Voss, School of Industrial and Business Studies, University of Warwick Colin Armistead, The European School of Management Studies, Oxford Bob Johnston, School of Industrial and Business Studies, University of Warwick Barbara Morris, Department of Management Studies, Sheffield City Polytechnic Aimed at teachers and students on business and management courses teaching and studying Operations as well as those concerned with the management of specific service industries, this book brings together concepts found in the wider literature as well as presenting some new concepts. Written from the standpoint of operations management specialists - rather than marketing managers - the book examines the operational aspects of service operations and includes vital links with marketing, organization and business policy by using a wide range of case studies from both the public and the private sector. Suitable as a teaching text at both graduate and postgraduate levels the book will also be of value to practitioners in service organizations, the public sector and those concerned with the management of internal services in manufacturing. business and finance,business and investing,management,management and leadership,production and operations,textbooks Business & Investing, Wiley

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OPERATIONS MANAGEMENT IN SERVICE INDUST: TEXTS & CASES - CHRISTOPHER VOSS, COLIN ARMISTEAD, BOB JOHNSTON, BARBARA MORRIS
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CHRISTOPHER VOSS, COLIN ARMISTEAD, BOB JOHNSTON, BARBARA MORRIS:

OPERATIONS MANAGEMENT IN SERVICE INDUST: TEXTS & CASES - Paperback

1985, ISBN: 9780471908012

ID: 828570401

JOHN WILEY & SONS, 1985. Paperback. Used; Good. Paperback: 328 pages; Used but in Good Condition for sensible price. Ships from the UK within 24 hours. Your purchase helps support authors through the Book Author Resale Right. Bookbarn International Inventory #491497, JOHN WILEY & SONS, 1985

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Operations Management in Service Industries and the Public Sector: Text and Cases - Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris
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Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris:
Operations Management in Service Industries and the Public Sector: Text and Cases - used book

ISBN: 0471908010

ID: 15741428852

[EAN: 9780471908012], Gebraucht, guter Zustand, [PU: Wiley], Social Science|Social Work, Business & Economics|Production & Operations Management, Ex-library, so some stamps and wear, but in good overall condition.

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Operations Management in Service Industries and the Public Sector: Text and Cases - Christopher Voss; Colin Armistead; Bob Johnston; Barbara Morris
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Christopher Voss; Colin Armistead; Bob Johnston; Barbara Morris:
Operations Management in Service Industries and the Public Sector: Text and Cases - Paperback

1985, ISBN: 9780471908012

ID: 425669065

Wiley, 1985-11-08. Paperback. Very Good. Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. Expedite Shipping Available., Wiley, 1985-11-08

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Operations Management in Service Industries and the Public Sector: Text and Cases - Voss, Christopher; Armistead, Colin; Johnston, Bob; Morris, Barbara
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Voss, Christopher; Armistead, Colin; Johnston, Bob; Morris, Barbara:
Operations Management in Service Industries and the Public Sector: Text and Cases - Paperback

ISBN: 9780471908012

ID: 847641704

Wiley. PAPERBACK. 0471908010 . Very Good., Wiley

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Details of the book
Operations Management in Service Industries and the Public Sector: Text and Cases
Author:

Johnston, Bob; Voss, Christopher; Morris, Barbara, R. PH.

Title:

Operations Management in Service Industries and the Public Sector: Text and Cases

ISBN:

9780471908012

Operations Management in Service Industries and the Public Sector Text and Cases Christopher Voss, School of Industrial and Business Studies, University of Warwick Colin Armistead, The European School of Management Studies, Oxford Bob Johnston, School of Industrial and Business Studies, University of Warwick Barbara Morris, Department of Management Studies, Sheffield City Polytechnic Aimed at teachers and students on business and management courses teaching and studying Operations as well as those concerned with the management of specific service industries, this book brings together concepts found in the wider literature as well as presenting some new concepts. Written from the standpoint of operations management specialists- rather than marketing managers- the book examines the operational aspects of service operations and includes vital links with marketing, organization and business policy by using a wide range of case studies from both the public and the private sector. Suitable as a teaching text at both graduate and postgraduate levels the book will also be of value to practitioners in service organizations, the public sector and those concerned with the management of internal services in manufacturing.

Details of the book - Operations Management in Service Industries and the Public Sector: Text and Cases


EAN (ISBN-13): 9780471908012
ISBN (ISBN-10): 0471908010
Hardcover
Paperback
Publishing year: 1991
Publisher: John Wiley & Sons
328 Pages
Weight: 0,499 kg
Language: eng/Englisch

Book in our database since 29.04.2007 15:00:14
Book found last time on 23.10.2016 17:02:13
ISBN/EAN: 9780471908012

ISBN - alternate spelling:
0-471-90801-0, 978-0-471-90801-2

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