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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - Bryan Bergeron, Ray Kurzweil
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Bryan Bergeron, Ray Kurzweil:

The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - hardcover

ISBN: 007136479X

[SR: 1279750], Hardcover, [EAN: 9780071364799], McGraw-Hill Companies, McGraw-Hill Companies, Book, [PU: McGraw-Hill Companies], McGraw-Hill Companies, The Eternal E-Customer focuses on getting e-businesses to the next level of customer loyalty. In the competitive world of e-commerce, the winners know that the key to success is customer appreciation and retention. Emotionally intelligent interfaces (EII) are driven by data from previous customer interactions, explicit customer preferences, and based on customer profiles. EIIs build trust and customer loyalty by offering shoppers the intimacy and individual attention they expect from the corner store. In this groundbreaking book, Harvard professor Bryan Bergeron provides a roadmap to get readers up to speed on all crucial business and technology aspects of EIIs, and explains how to create the information infrastructure needed to support EIIs tailored to their businesses.-- Focuses on achievable results using current technology-- Includes a companion Web site with links to examples of state-of-the-art EII technologies, 2635, Customer Relations, 355561011, Processes & Infrastructure, 3, Business & Money, 1000, Subjects, 283155, Books, 541256, E-Commerce, 355561011, Processes & Infrastructure, 3, Business & Money, 1000, Subjects, 283155, Books, 3563, Web Marketing, 549726, Business Technology, 5, Computers & Technology, 1000, Subjects, 283155, Books, 10806574011, Management Information Systems, 549726, Business Technology, 5, Computers & Technology, 1000, Subjects, 283155, Books, 3705, Internet, Groupware, & Telecommunications, 3652, Networking & Cloud Computing, 5, Computers & Technology, 1000, Subjects, 283155, Books, 379367011, E-Commerce, 69766, Internet & Social Media, 5, Computers & Technology, 1000, Subjects, 283155, Books

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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - Bryan Bergeron, Ray Kurzweil
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Bryan Bergeron, Ray Kurzweil:

The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - hardcover

2000, ISBN: 007136479X

ID: 12736460157

[EAN: 9780071364799], Gebraucht, guter Zustand, [PU: McGraw-Hill Companies], CUSTOMER SERVICE WEB MARKETING INFORMATION SYSTEMS, Business & Economics|Customer Service, Business & Economics|E-Commerce, Computers & the Internet|Electronic Commerce, Computers & the Internet|Internet|General, Satisfaction 100% guaranteed

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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - Bergeron, Bryan; Kurzweil, Ray
book is out-of-stock
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Bergeron, Bryan; Kurzweil, Ray:
The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - hardcover

ISBN: 007136479X

ID: 16236516144

[EAN: 9780071364799], Gebraucht, sehr guter Zustand, [PU: McGraw-Hill Companies], Business & Economics|Customer Service, Business & Economics|E-Commerce, Computers & the Internet|Electronic Commerce, Computers & the Internet|Internet|General, Book has appearance of light use with no easily noticeable wear.

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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - Bergeron, Bryan, Kurzweil, Ray
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Bergeron, Bryan, Kurzweil, Ray:
The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - First edition

2000, ISBN: 007136479X

ID: 18439192121

[EAN: 9780071364799], Gebraucht, sehr guter Zustand, [PU: McGraw-Hill Companies], Business & Economics|Customer Service, Business & Economics|E-Commerce, Computers & the Internet|Electronic Commerce, Computers & the Internet|Internet|General, Great condition for a used book! Minimal wear.

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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - Bergeron, Bryan, Kurzweil, Ray
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Bergeron, Bryan, Kurzweil, Ray:
The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship - hardcover

2000, ISBN: 9780071364799

ID: 767573312

McGraw-Hill Companies. Used - Good. McGraw-Hill Companies, 10/27/2000, Hardcover, Good condition. Very Good dust jacket. Owner's name inside. Writing inside., McGraw-Hill Companies

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Details of the book
The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships
Author:

Bryan Bergeron, Ray Kurzweil

Title:

The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships

ISBN:

9780071364799

Details of the book - The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships


EAN (ISBN-13): 9780071364799
ISBN (ISBN-10): 007136479X
Hardcover
Publishing year: 2000
Publisher: McGraw-Hill Companies

Book in our database since 06.05.2007 20:41:52
Book found last time on 29.08.2016 19:40:38
ISBN/EAN: 9780071364799

ISBN - alternate spelling:
0-07-136479-X, 978-0-07-136479-9

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