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A Practical Guide to CRM: Building More Profitable Customer Relationships - Janice Reynolds
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CRM technology collects, analyzes, and stores data about customers to optimize not only marketing, sales, and customer service but also back-office operations and new product development. CRM changes the way an entire company thinks about customers: who they are, what they want, and how they can be better served. A guide to achieving customer satisfaction by choosing the right CRM systems, this book explains how to use CRM to integrate all channels of customer contact. Books, Business & Economics~~Consumer Behavior, A-Practical-Guide-to-CRM~~Janice-Reynolds, 999999999, A Practical Guide to CRM: Building More Profitable Customer Relationships, Janice Reynolds, 1578201020, Taylor & Francis, , , , , Taylor & Francis

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A Practical Guide to CRM: Building More Profitable Customer Relationships - Janice Reynolds
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A Practical Guide to CRM: Building More Profitable Customer Relationships A-Practical-Guide-to-CRM~~Janice-Reynolds Business>Sales>Sales Paperback, Taylor & Francis

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Experimental Population Genetics (Benchmark papers in genetics) - Unnamed
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[EAN: 9781578201020], Neubuch, [PU: Hutchinson Ross], Business & Economics|Business Communication|General, Business & Economics|Customer Service

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A Practical Guide to CRM: Building More Profitable Customer Relationships - Reynolds, Janice
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A Practical Guide to Crm: Building More Profitable Customer Relationships
Author:

Reynolds, Janice

Title:

A Practical Guide to Crm: Building More Profitable Customer Relationships

ISBN:

1578201020

CRM technology collects, analyzes, and stores data about customers to optimize not only marketing, sales, and customer service but also back-office operations and new product development. This book explains how to use CRM to integrate all channels of customer contact.

Details of the book - A Practical Guide to Crm: Building More Profitable Customer Relationships


EAN (ISBN-13): 9781578201020
ISBN (ISBN-10): 1578201020
Hardcover
Paperback
Publishing year: 2002
Publisher: CMP BOOKS
250 Pages
Weight: 0,490 kg
Language: eng/Englisch

Book in our database since 17.06.2007 23:53:59
Book found last time on 03.07.2016 16:31:45
ISBN/EAN: 1578201020

ISBN - alternate spelling:
1-57820-102-0, 978-1-57820-102-0

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