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1
How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Dan Coen
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Dan Coen:

How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Paperback

ISBN: 0966043669

[SR: 1372489], Paperback, [EAN: 9780966043662], Dcd Pub, Dcd Pub, Book, [PU: Dcd Pub], Dcd Pub, 935698, Customer Service, 935664, Industries & Professions, 935522, Business & Investing, 9… More...

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How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Dan Coen
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Dan Coen:

How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Paperback

2004, ISBN: 0966043669

[SR: 1377143], Paperback, [EAN: 9780966043662], DCD Publishing, DCD Publishing, Book, [PU: DCD Publishing], 2004-06-30, DCD Publishing, 659908, Call Centre Management, 268290, Management,… More...

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3
How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Dan Coen
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Dan Coen:
How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a - Paperback

2004

ISBN: 0966043669

[SR: 1377143], Paperback, [EAN: 9780966043662], DCD Publishing, DCD Publishing, Book, [PU: DCD Publishing], 2004-06-30, DCD Publishing, 659908, Call Centre Management, 268290, Management,… More...

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4
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Coen, Dan:
How to Become a Great Call Center Manager: Strategies and Solutions for the People in your Call Center-Supervisors, Trainers, Managers, Executives and Agents - Paperback

2004, ISBN: 0966043669

[EAN: 9780966043662], [PU: DCD Publishing], Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average… More...

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Dan Coen:
How to Become a GREAT Call Center Manager - Paperback

ISBN: 9780966043662

DCD Publishing. Paperback. GOOD. Gently used may contain ex-library markings, possibly has some light highlighting, textual notations, and or underlining. Text is still easily readable.… More...

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How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a
Author:
Title:
ISBN:

0966043669


The ultimate book directly written for call center managers, trainers, team leaders, supervisors and executives. Worksheets and Outlines for call center managers after each chapter. 45 quick-tip strategies about call center management. The premise of this book is clear. How to manage the people, and HUMAN ENGINEERING, the call center.

Details of the book - How to Become a Great Call Center Manager: Strategies and Solutions for the People in Your Call Center - Supervisors, Trainers, Managers, Executives a


EAN (ISBN-13): 9780966043662
ISBN (ISBN-10): 0966043669
Paperback
Publishing year: 2004
Publisher: DCD Publishing

Book in our database since 2008-02-04T03:20:16-05:00 (New York)
Detail page last modified on 2023-10-11T08:56:04-04:00 (New York)
ISBN/EAN: 0966043669

ISBN - alternate spelling:
0-9660436-6-9, 978-0-9660436-6-2
Alternate spelling and related search-keywords:
Book title: how become great manager, people strategies trainers, call center

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