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Connecting with Customers: How to Sell, Service, and Market the Travel Product - Marc Mancini
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Marc Mancini:

Connecting with Customers: How to Sell, Service, and Market the Travel Product - used book

ISBN: 0130933902

ID: 4646521

Entertaining and lively, this up-to-date book applies sales, service and marketing principles to all travel industry sectors. It explores the best ways to satisfy the travel needs of today's consumers and the marketing strategies that underlie selling and buying travel today. Chapter topics include Welcoming Customers and Determining Their Needs, Recommending Solutions and Addressing Concerns, Enhancing the Sale and Achieving an Agreement, and Serving the Travel Customer. For travel professionals. business and finance,business and investing,guides,hospitality travel and tourism,industries and professions,job hunting and careers,popular economics,service,textbooks,travel Job Hunting & Careers, Prentice Hall

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Connecting with Customers: How to Sell, Service, and Market the Travel Product - Marc Mancini
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Marc Mancini:

Connecting with Customers: How to Sell, Service, and Market the Travel Product - Paperback

ISBN: 0130933902

ID: 17116579984

[EAN: 9780130933904], Gebraucht, schlechter Zustand, [PU: Prentice Hall], Noticeably used, showing heavy wear to cover and pages. Might have notes, underlining and or highlighting. Accessories such as CD, codes, and dust jackets may not be included.

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Connecting with Customers: How to Sell, Service, and Market the Travel Product, by Mancini - Mancini, Marc
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Mancini, Marc:
Connecting with Customers: How to Sell, Service, and Market the Travel Product, by Mancini - Paperback

2003

ISBN: 0130933902

ID: 16754528723

[EAN: 9780130933904], Gebraucht, guter Zustand, [PU: Prentice Hall], Business & Economics|Industries|Hospitality, Travel & Tourism, Has minor wear and/or markings. SKU:9780130933904-3-0-3

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Connecting with Customers: How to Sell, Service, and Market the Travel Product - Marc Mancini
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Marc Mancini:
Connecting with Customers: How to Sell, Service, and Market the Travel Product - Paperback

2002, ISBN: 9780130933904

ID: 581508710

Prentice Hall, 2002-09-09. 1. Paperback. New. Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. Expedite Shipping Available., Prentice Hall, 2002-09-09

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Connecting With Customers: How to Sell, Service, and Market the Travel Product - Marc Mancini
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Marc Mancini:
Connecting With Customers: How to Sell, Service, and Market the Travel Product - Paperback

2002, ISBN: 9780130933904

ID: 11926785751

Softcover, Gebraucht, Biggest little used bookstore in the world!, [PU: Prentice Hall]

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Details of the book
Connecting with Customers: How to Sell, Service, and Market the Travel Product
Author:

Mancini, Marc

Title:

Connecting with Customers: How to Sell, Service, and Market the Travel Product

ISBN:

0130933902

Thinking about a career in travel? Already in the business. but hoping to polish your skills? Connecting with Customers: How to Sell, Service, and Market the Travel Product will show you how to achieve success in all three areas. Through vivid examples, interactive exercises and entertaining prose, Marc Mancini provides you with practical and powerful strategies to satisfy the travel needs of today's consumers. You'll not only- achieve a deep understanding of what travel shares with other industries, but also how it differs from them in fundamental wars. Connecting with Customers helps you understand the sales, service. and marketing needs of all .actors of the travel industry. You'll learn how to: Apply the six essential steps of travel sales Practice the seven secrets of great customer counseling Deliver highly-effective sales presentations Close the sale consistently and well Implement 15 standards of service excellence Apply the six major steps of the marketing cycle and create a marketing plan Understand how e-commerce leas affected travel marketing and sales Serve the needs of niche markets, corporate travelers, groups. and more

Details of the book - Connecting with Customers: How to Sell, Service, and Market the Travel Product


EAN (ISBN-13): 9780130933904
ISBN (ISBN-10): 0130933902
Paperback
Publishing year: 2002
Publisher: Prentice Hall
214 Pages
Weight: 0,454 kg
Language: eng/Englisch

Book in our database since 28.04.2008 16:30:11
Book found last time on 29.06.2016 06:45:30
ISBN/EAN: 0130933902

ISBN - alternate spelling:
0-13-093390-2, 978-0-13-093390-4

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